Kenyatta University Hospital - Switchboard Operators Jobs in Kenya
SWITCHBOARD OPERATORS – DCASS0/KUTRRH/12
1. BACKGROUND INFORMATION
Kenyatta University Teaching, Research and Referral Hospital (KUTRRH)
Department: Hospital Administration
Section/Unit: Public Relations and Customer Services
Job Title: Switchboard Operator
Reports to: Senior Administrator
1. Purpose of the Job
Reporting to the Customer Relations Officer, the Telephone Operator job exists to provide telephone operations services by operating the telephone switchboard at the KUTRRH.
2. Main Duties and Responsibilities of the Job:
appropriate recipients in the hospital.
3. Qualifications Knowledge and Skills:
Minimum level of academic qualifications required to perform effectively
Diploma in Telecommunication, Business Administration or its equivalent from a
recognized Institution.
Professional qualification required to effectively perform in the role:
None
Minimum level of knowledge required for the job:
a) Ability to operate the switchboard
b) Good knowledge of hospital products
c) Fluent in spoken English and Kiswahili
d) Knowledge of professional standards
e) Computer Literate
f) Customer Service skills
Soft skills required for the job:
a) Good communication skills
b) Ability to multitask
c) Organizational skills
d) Listening skills
e) Analytical skills
f) Courteous
g) Ability to work under pressure
4. Relevant Work Experience Required:
Minimum number of years of experience the jobholder is required to have to be appointed to the position:
At least three years working experience as a Telephone Operator in a busy organization.
The deadline for the receipt of all applications is Monday 5th August 2019
If your background and competencies match the specifications of any of these posts, please send your;
1. Application Letter,
2. Curriculum Vitae and
3. Filled Application Form
ONLY via email to recruitment@kutrrh.go.ke
Or hard copies can be addressed to:
The Chief Executive Officer
Kenyatta University Teaching, Referral & Research Hospital
P.O Box 7674 – 00100 GPO
Nairobi Kenya
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