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Receptionist

 

Job Description.

Our client is a Aesthetics and wellness Centre , seeks to hire a receptionist who will be performing front desk customer service, answering inquiries, obtaining information for the general public, customers, visitors, and other interested parties, and providing a range of administrative and clerical support.


Key Responsibilities.

  • Receiving and signing in guests, and providing them with the required information on products and services.

  • Receive and handle bookings and inquiries by email, telephone, or walk-ins within a timely manner.

  • Receive feedback from guests using the facilities, and address their requests, inquiries, or concerns.

  • Preparing reports on various matters as reported at the reception such as complaints, suggestions, and concerns, and communicating them to the responsible Managers.

  • Make and receive all telephone calls and provide callers with necessary information and assistance.

  • Monitor and control of stationaries, supplies, and other consumables in the section.

  • Function as a center of information for guests and staff.

  • Keep abreast of attractions, current promotions, and events to provide information to members and guests on request.

  • Ensure the front desk is always clean and tidy

    Skill & Experience

  • Diploma in Business Management

  • Must have at least 2 years’ customer service experience in a busy environment

  • Excellent Communication skills

  • Innovative and solutions oriented

  • Honest and with strong integrity

  • Good Customer service skill

    How to Apply
  • Click on this Link to Apply  
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