Social Worker- Job

 

Social Worker- Nairobi Hospital

Reporting to the Charge Nurse, the successful candidate will address the social, psychological
and emotional needs of patients and their families in order to promote optimal state of health in
line with the Hospital’s patient care objectives.

Roles and Responsibilities

Provide counselling services to special needs patients and their families as requested by
doctors, nurses and administration;

Act as the link between the special needs patients, family, clinicians, nurses and management;

Assess all charity patients through interviews, carrying out reference checks to clarify if they
really need the charity and advice the Almonas Fund Committee and League of Friends;

Provide counselling services to patients and staff as requested by doctors and management.

Maintain confidentiality on all matters related to the patient’s family, hospital and Charity
Fund.

Assess patients’ adherence as per the existing SOPs;

Prepare and submit timely and accurate reports;

Document patients’ information in the registers, patients’ files and the system;

Mentor peer mentors and support group leaders;

Address emerging issues of patients, families and staff;

Report child abuse cases to relevant child welfare authorities;

Handle patient’s cases including interviewing patients with difficulties in meeting their bills
and prepare related reports with appropriate recommendations;

Participate in hospital charity programs including needy patients and cleft-lip charity
program and carry out assessment of needy cases to establish their economic status, capability
to pay and which patient deserves financial support

Provide counselling to mothers who want to put their children for adoption and liaise with
relevant agencies to initiate the adoption process;

Make visitation rounds to long-stay patients;

Act as the Secretary to the Almonas Fund committee, provide recommendations on deserving
cases and monitor budget implementation;

Debrief for staff, those in quarantine and isolation wards;

Be a facilitator of cancer support group; and

Any other responsibilities that may be assigned to the job holder by the supervisor from time
to time.

Knowledge, experience and qualifications required

Bachelor’s degree in Social Work, Counselling or any other related field from a recognized institution.

Diploma in counselling and Psychology

Must be a registered member with the Kenya Counsellors and Psychologists Association and hold a valid practicing license.

Minimum of 5 years counselling experience.

Competencies Technical & Behavioural competencies

Counselling skills

Listening skills

Empathy

Networking skills

Ability to work for long hours under pressure

Drive and openness to learning

Time management skills

Interpersonal skills

Effective decision making and judgement skills

Analytical skills

Attention to detail

Planning and organizing skills

Communication skills including presentation and facilitation skills

Team working skills

Accountability

Integrity

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