RECEPTIONIST - Ruaraka Uhai Neema Hospital
Job Description/ Responsibilities
- Manage the process of making, receiving, replying and handling incoming and outgoing
mails, calls, faxes, and e-mails.
- Manage the photocopying of documents for the offices to which assigned
- Ensure general neatness, cleanliness, orderliness and tidiness in the offices and the reception area.
- Manage receiving, guiding, directing and handling of enquiries from patients and visitors
- efficiently.
- Ensure proper management of the switchboard.
- Prepare tea for the administrative staff and manage the administration kitchen.
- Take custody of all documents within the area or office to which assigned.
- Manage general administrative and/or clerical duties as may be assigned.
- Receive and register patients coming in for treatment on daily basis, file and safeguard patient information.
- Direct patients and visitors to the various offices/rooms.
- Keep patients informed on issues that they need to know
- Arrange, organize and prioritize patients to see doctors and clinicians and alert them of any emergencies.
- Give regular alerts to doctors and clinicians on the situations of the queues.
- Receive and distribute/direct correspondence addressed to the Hospital.
Qualifications / Requirements
- Diploma in Business Management or any other related field.
- Hospital experience is desirable
- At least 1-2 years’ experience in a similar position
- Ability to build relationships, a good team player, good communication and interpersonal skills
How to Apply
Applications to be sent to hr@runeemahospital.org by 27th September 2024
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